Fluid is a large volume infusion pump that aims to reduce human input error through a clearly defined workflow. Fluid applies human-centered-design principles and research findings to minimize the time spent configuring the device which allows more time for patient bedside care. Importantly, as human input errors were found to be the leading cause of clinically irrelevant alarms, Fluid aims to address these issues to improve the hospital soundscape and reduce alarm fatigue.
Alarm fatigue is a multi-factored and internationally recognized alarm hazard that occurs when an individual is desensitized or overwhelmed by the sheer amount of alarm signals. In the health and medical industry, this has led to health and medical professionals delaying care, missing alarms, turning down the volume, silencing, and in some cases, disabling clinical significant alarms altogether (Graham & Cvach, 2010).
My research aimed to understand a firsthand perspective of the issues surrounding alarm fatigue by investigating:
○ The current state of alarming medical devices
○ Frustrations with the hospital soundscape
○ Other high-risk industries to understand their perspectives on alarm management, design, and workflows
1) What is the workflow of nurses and how do alarming medical devices impinge on their duty of care?
2) What are the main contributors to the hospital noise load and how can they be reduced?
3) How can we learn from other high-risk industries which involve alarming systems and devices?
discoverability, menu navigation, workflows & ergonomics
Human Input Errors
To design a product, system, or service for health and medical providers in the hospital environment that minimizes human input error thereby reducing alarm fatigue and improving the hospital soundscape with a potential to support or aid patient recovery.
• Improve the hospital soundscape by minimizing the risk of human input error and alarm fatigue
• Aid patient recovery where applicable
• Allow the operator to configure all parameters for individualized patient and care provider needs
Identified in my research as being the most disruptive noise contributor in the hospital environment.
So how does Fluid address the issues of Human Input Errors & Alarm Fatigue?
Asa is a multidisciplinary designer with a background in Architecture. Whether it is a product, service, or space, Asa applies empathy and his knowledge of design thinking, usability, feasibility with a touch of creativity to enhance existing or create new experiences. Let's connect below.